.integra-ui{--integra-background: #f3f6f8;--integra-foreground: #1a2a2a;--integra-card: #ffffff;--integra-primary: #00c8c8;--integra-primary-hover: #00a0a0;--integra-accent-subtle: #eaf3f7;--integra-border: #d6e0e6;--integra-muted-foreground: #51696a;--integra-shadow-card: 0 20px 56px rgba(0, 0, 0, .07);--integra-shadow-pop: 0 8px 24px rgba(0, 0, 0, .3);--integra-radius: 16px;--integra-font-sans: "Plus Jakarta Sans", "Roboto", sans-serif;--integra-font-label: "Space Grotesk", "Plus Jakarta Sans", sans-serif;--integra-sidebar-rail: 72px;--integra-sidebar-expanded: 280px;--integra-sidebar-foreground: #00c8c8;--integra-sidebar-muted: rgba(0, 200, 200, .72);--integra-sidebar-border: rgba(0, 130, 130, .18);--integra-sidebar-accent: rgba(0, 200, 200, .24);--integra-sidebar-accent-foreground: #00c8c8}.integra-ui.dark{--integra-sidebar-foreground: #2dd4d4;--integra-sidebar-muted: rgba(45, 212, 212, .72);--integra-sidebar-border: rgba(255, 255, 255, .12);--integra-sidebar-accent: rgba(45, 212, 212, .26);--integra-sidebar-accent-foreground: #2dd4d4;--integra-background: #0a1a1a;--integra-foreground: #f7fafa;--integra-card: #0f2222;--integra-accent-subtle: #0f2e2d;--integra-border: #1d3a3a;--integra-muted-foreground: #8fa8a8;--integra-shadow-card: 0 1px 2px rgb(0 0 0 / .4), 0 2px 8px -2px rgb(0 0 0 / .3);--integra-shadow-pop: 0 8px 28px -4px rgb(0 0 0 / .55), 0 4px 10px -4px rgb(0 0 0 / .4)}.integra-ui .font-label{font-family:var(--integra-font-label)}.integra-ui .scrollbar-slim{scrollbar-width:thin;scrollbar-color:rgba(26,42,42,.18) transparent}.integra-ui .scrollbar-slim::-webkit-scrollbar{width:10px;height:10px}.integra-ui .scrollbar-slim::-webkit-scrollbar-thumb{background-color:#1a2a2a29;border:3px solid transparent;background-clip:content-box;border-radius:9999px}.integra-ui.dark .scrollbar-slim{scrollbar-color:rgba(247,250,250,.18) transparent}.integra-ui.dark .scrollbar-slim::-webkit-scrollbar-thumb{background-color:#f7fafa29}.integra-ui .sidebar-glass{background:linear-gradient(160deg,#ffffff80,#d6fafa66 50%,#b4f0f057);backdrop-filter:blur(18px) saturate(160%);-webkit-backdrop-filter:blur(18px) saturate(160%);border-right:1px solid rgba(255,255,255,.8);box-shadow:inset 1px 0 #ffffffb3,inset 0 1px #ffffffbf,8px 0 32px -8px #00505047}.integra-ui .integra-sidebar-whitelabel{background:var(--integra-sidebar-background)!important;background-color:var(--integra-sidebar-background)!important;background-image:none!important;backdrop-filter:none;-webkit-backdrop-filter:none;border-right:1px solid var(--integra-border);box-shadow:none}.integra-ui.dark .sidebar-glass{background:linear-gradient(160deg,#142d2d80,#0a1e1e66 50%,#0514146b);border-right:1px solid rgba(255,255,255,.1);box-shadow:inset 1px 0 #ffffff0f,inset 0 1px #ffffff14,8px 0 32px -8px #00000080}.integra-ui .sidebar-base-card{background:#f3f6f8d6;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border:1px solid rgba(0,200,200,.22);border-radius:12px;box-shadow:0 8px 20px -8px #00c8c840}.integra-ui.dark .sidebar-base-card{background:#0f2222d6}.integra-ui .integra-sidebar-drawer .MuiDrawer-paper{overflow:visible}.integra-ui .integra-sidebar-root{display:flex;flex-direction:column;height:100%;min-height:0;color:var(--integra-sidebar-foreground);position:relative}.integra-ui .integra-sidebar-header{position:relative;z-index:1;flex-shrink:0;display:flex;align-items:center;height:56px;min-height:56px;max-height:56px;padding:0 .75rem;border-bottom:1px solid var(--integra-sidebar-border)}.integra-ui .integra-sidebar-header--collapsed{justify-content:center;padding:0 .5rem}.integra-ui .integra-sidebar-header:not(.integra-sidebar-header--collapsed){justify-content:center}.integra-ui .integra-sidebar-logo{display:block;object-fit:contain;margin:0 auto}.integra-ui .integra-sidebar-logo--expanded{display:block;height:auto;max-height:40px;width:auto;max-width:calc(var(--integra-sidebar-expanded) - 24px);object-fit:contain;object-position:center;filter:drop-shadow(0 1px 2px rgba(0,0,0,.12))}.integra-ui.dark .integra-sidebar-logo--expanded{filter:drop-shadow(0 0 10px rgba(45,212,212,.28))}.integra-ui .integra-sidebar-nav{position:relative;z-index:1;flex:1;min-height:0;overflow-y:auto;padding:.625rem}.integra-ui .integra-sidebar-nav--animating{pointer-events:none}.integra-ui .integra-sidebar-section{margin-bottom:2px}.integra-ui .integra-sidebar-top-item,.integra-ui a.integra-sidebar-top-item--link{display:flex;align-items:center;width:100%;height:2.25rem;padding:0 .625rem 0 0;border:none;border-radius:6px;background:transparent;color:var(--integra-sidebar-foreground);font-family:var(--integra-font-sans);font-size:.875rem;font-weight:500;text-decoration:none;cursor:pointer;overflow:hidden;transition:background .15s,color .15s}.integra-ui .integra-sidebar-top-item:hover,.integra-ui a.integra-sidebar-top-item--link:hover{background:var(--integra-sidebar-accent);color:var(--integra-sidebar-accent-foreground)}.integra-ui .integra-sidebar-top-item--active-desc{color:var(--integra-sidebar-accent-foreground)}.integra-ui .integra-sidebar-top-item--active{color:var(--integra-sidebar-accent-foreground);background:var(--integra-sidebar-accent)}.integra-ui .integra-sidebar-top-icon-col{display:grid;place-items:center;flex-shrink:0;width:3.25rem;height:100%}.integra-ui .integra-sidebar-top-icon-col .lucide,.integra-ui .integra-sidebar-top-icon-col svg.lucide,.integra-ui .integra-sidebar-root .lucide,.integra-ui .integra-sidebar-root svg.lucide{fill:none!important;stroke:currentColor}.integra-ui .integra-sidebar-top-label{flex:1;min-width:0;text-align:left;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;transition:opacity .22s cubic-bezier(.22,1,.36,1),width .22s cubic-bezier(.22,1,.36,1)}.integra-ui .integra-sidebar-top-label--hidden{width:0;flex:none;opacity:0;pointer-events:none}.integra-ui .integra-sidebar-top-chevron{flex-shrink:0;color:var(--integra-sidebar-muted);transition:opacity .22s cubic-bezier(.22,1,.36,1),transform .2s ease}.integra-ui .integra-sidebar-top-chevron--open{transform:rotate(180deg);color:var(--integra-sidebar-accent-foreground)}.integra-ui .integra-sidebar-top-chevron--hidden{width:0;opacity:0}.integra-ui .integra-sidebar-top-tooltip-wrap{display:block}.integra-ui .integra-sidebar-collapse{display:grid;grid-template-rows:0fr;transition:grid-template-rows .2s ease-out}.integra-ui .integra-sidebar-collapse--open{grid-template-rows:1fr}.integra-ui .integra-sidebar-collapse-inner{overflow:hidden}.integra-ui .integra-sidebar-branch{position:relative;margin:0 0 0 .9rem;padding:0 0 0 .9rem;border-left:1px solid var(--integra-sidebar-border);list-style:none}.integra-ui .integra-sidebar-branch-item{position:relative;padding:2px 0}.integra-ui .integra-sidebar-branch-elbow{position:absolute;left:-.9rem;top:0;width:.9rem;height:50%;border-bottom:1px solid var(--integra-sidebar-border);border-left:1px solid var(--integra-sidebar-border);border-bottom-left-radius:.375rem;pointer-events:none}.integra-ui .integra-sidebar-active-dot{position:absolute;left:-1.1875rem;top:50%;width:6px;height:6px;transform:translateY(-50%);border-radius:50%;background:var(--integra-sidebar-accent-foreground);box-shadow:0 0 6px 1px #00c8c88c;pointer-events:none}.integra-ui .integra-sidebar-branch-link{display:flex;align-items:center;gap:6px;width:100%;min-height:2rem;padding:0 .625rem;border-radius:6px;color:var(--integra-sidebar-muted);font-family:var(--integra-font-sans);font-size:.8125rem;font-weight:500;text-decoration:none;transition:background .15s,color .15s}.integra-ui .integra-sidebar-branch-link:hover{background:var(--integra-sidebar-accent);color:var(--integra-sidebar-accent-foreground)}.integra-ui .integra-sidebar-branch-link--active{background:var(--integra-sidebar-accent);color:var(--integra-sidebar-accent-foreground);font-weight:600;box-shadow:inset 0 0 0 1px #ffffff80}.integra-ui .integra-sidebar-branch-label{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.integra-ui .integra-sidebar-branch-badge{flex-shrink:0;min-width:1.25rem;height:1.25rem;padding:0 4px;border-radius:9999px;background:#00c8c81f;color:var(--integra-sidebar-accent-foreground);font-size:.7rem;font-weight:700;line-height:1.25rem;text-align:center}.integra-ui .integra-sidebar-footer{position:relative;z-index:1;flex-shrink:0;padding:.625rem}.integra-ui .integra-sidebar-base-badge-wrap{display:flex;justify-content:center}.integra-ui .integra-sidebar-base-badge{display:grid;place-items:center;flex-shrink:0;width:2.25rem;height:2.25rem;border-radius:50%;background:#fff;color:var(--integra-sidebar-accent-foreground);font-size:.6875rem;font-weight:700;box-shadow:0 1px 2px #00000014;border:1px solid var(--integra-sidebar-border)}.integra-ui .integra-sidebar-base-card{display:flex;flex-direction:column;align-items:stretch;gap:0;padding:0;border-radius:12px;overflow:hidden}.integra-ui .integra-sidebar-base-card-toggle{display:flex;align-items:center;gap:.625rem;width:100%;margin:0;padding:.625rem .75rem;border:none;background:transparent;color:inherit;cursor:pointer;text-align:left;font:inherit}.integra-ui .integra-sidebar-base-card-toggle:hover{background:color-mix(in srgb,var(--integra-sidebar-accent) 55%,transparent)}.integra-ui .integra-sidebar-base-text{flex:1;min-width:0}.integra-ui .integra-sidebar-base-name{display:block;font-size:.875rem;font-weight:600;line-height:1.25;color:var(--integra-sidebar-foreground);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.integra-ui .integra-sidebar-base-plan{display:block;font-size:.7rem;line-height:1.25;color:var(--integra-sidebar-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.integra-ui .integra-sidebar-base-chevron{flex-shrink:0;color:var(--integra-sidebar-muted);transition:transform .2s ease}.integra-ui .integra-sidebar-base-chevron--open{transform:rotate(180deg)}.integra-ui .integra-sidebar-base-details{display:grid;grid-template-rows:0fr;transition:grid-template-rows .22s ease}.integra-ui .integra-sidebar-base-details--open{grid-template-rows:1fr}.integra-ui .integra-sidebar-base-details-inner{overflow:hidden;min-height:0;padding:0 .75rem;border-top:0 solid var(--integra-sidebar-border)}.integra-ui .integra-sidebar-base-details--open .integra-sidebar-base-details-inner{padding:.5rem .75rem .75rem;border-top-width:1px}.integra-ui .integra-sidebar-base-meta-row{display:flex;align-items:center;justify-content:space-between;gap:.5rem;min-height:1.4rem;margin-top:.35rem}.integra-ui .integra-sidebar-base-meta-row:first-child{margin-top:0}.integra-ui .integra-sidebar-base-meta-label{flex-shrink:0;font-size:.68rem;font-weight:600;text-transform:uppercase;letter-spacing:.02em;color:var(--integra-sidebar-muted)}.integra-ui .integra-sidebar-base-meta-value{min-width:0;font-size:.75rem;font-weight:500;color:var(--integra-sidebar-foreground);text-align:right;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.integra-ui .integra-sidebar-base-meta-badge{flex-shrink:0;font-size:.68rem;font-weight:700;line-height:1;padding:.25rem .45rem;border-radius:9999px;background:color-mix(in srgb,var(--integra-primary) 18%,transparent);color:var(--integra-primary);border:1px solid color-mix(in srgb,var(--integra-primary) 35%,transparent)}.integra-ui .integra-sidebar-toggle-btn{position:fixed;top:28px;z-index:1400;display:grid;place-items:center;width:1.5rem;height:1.5rem;margin:0;padding:0;border:1px solid rgba(255,255,255,.6);border-radius:50%;background:var(--integra-primary);color:#fff;box-shadow:0 2px 8px #0000002e;cursor:pointer;transform:translateY(-50%);transition:left .22s cubic-bezier(.22,1,.36,1),filter .15s}.integra-ui .integra-sidebar-toggle-btn:hover{filter:brightness(1.1)}@media(max-width:599.95px){.integra-ui .integra-sidebar-toggle-btn{display:none}.integra-ui .integra-sidebar-header{height:52px;min-height:52px;max-height:52px}}.integra-ui .integra-appbar{background:transparent!important;background-color:transparent!important;box-shadow:none!important}.integra-ui .integra-topbar{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;height:56px;min-height:56px;max-height:56px;padding:0 16px;border-bottom:1px solid var(--integra-border);background:var( --integra-topbar-background, color-mix(in srgb, var(--integra-background) 95%, transparent) );backdrop-filter:blur(8px);-webkit-backdrop-filter:blur(8px);box-sizing:border-box}.integra-ui .integra-topbar.integra-topbar-whitelabel{backdrop-filter:none;-webkit-backdrop-filter:none}.integra-ui .integra-topbar-left{display:flex;align-items:center;gap:8px;min-width:0;flex:1}.integra-ui .integra-topbar-titles{min-width:0}.integra-ui .integra-topbar-title{margin:0;font-family:var(--integra-font-sans);font-size:.875rem;font-weight:600;line-height:1.25;color:var(--integra-foreground);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.integra-ui .integra-topbar-subtitle{margin:0;font-family:var(--integra-font-sans);font-size:.75rem;line-height:1.25;color:var(--integra-muted-foreground);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.integra-ui .integra-topbar-actions{display:flex;align-items:center;gap:6px;flex-shrink:0}.integra-ui .integra-topbar-icon-btn{display:grid;place-items:center;width:32px;height:32px;padding:0;border:none;border-radius:8px;background:transparent;color:var(--integra-primary);cursor:pointer;transition:background .15s,color .15s}.integra-ui .integra-topbar-icon-btn svg,.integra-ui .integra-topbar-icon-btn .lucide{color:var(--integra-primary);stroke:var(--integra-primary)}.integra-ui .integra-topbar-icon-btn:hover{background:var(--integra-accent-subtle);color:var(--integra-primary-hover)}.integra-ui .integra-topbar-icon-btn:hover svg,.integra-ui .integra-topbar-icon-btn:hover .lucide{color:var(--integra-primary-hover);stroke:var(--integra-primary-hover)}.integra-ui .integra-topbar-actions .MuiIconButton-root{width:32px;height:32px;padding:6px;border-radius:8px;color:var(--integra-primary)!important}.integra-ui .integra-topbar-actions .MuiIconButton-root .MuiSvgIcon-root{color:var(--integra-primary)!important;fill:none;stroke:currentColor}.integra-ui .integra-topbar-actions .MuiIconButton-root .MuiSvgIcon-root.lucide,.integra-ui .integra-topbar-actions .MuiIconButton-root svg.lucide{fill:none!important;stroke:currentColor}.integra-ui .integra-topbar-actions .MuiIconButton-root:hover{background:var(--integra-accent-subtle);color:var(--integra-primary-hover)!important}.integra-ui .integra-topbar-actions .MuiIconButton-root:hover .MuiSvgIcon-root{color:var(--integra-primary-hover)!important}.integra-ui .integra-topbar-lang .MuiFormControl-root{min-width:0;margin:0}.integra-ui .integra-topbar-lang .MuiSelect-select{display:inline-flex;align-items:center;gap:6px;height:32px!important;min-height:32px!important;padding:0 12px!important;border-radius:9999px!important;background:transparent!important;box-shadow:none!important;font-family:var(--integra-font-label);font-size:.75rem!important;font-weight:600;color:var(--integra-primary)!important}.integra-ui .integra-topbar-lang .MuiSelect-icon{color:var(--integra-primary)!important}.integra-ui .integra-topbar-lang .MuiSelect-select:hover{background:var(--integra-accent-subtle)!important;color:var(--integra-primary)!important}.integra-ui .integra-topbar-presence{position:relative;display:flex;align-items:center;width:48px;height:28px;padding:2px;border:1px solid var(--integra-border);border-radius:9999px;background:var(--integra-background);cursor:pointer;transition:border-color .15s,background .15s}.integra-ui .integra-topbar-presence--online{border-color:var(--integra-primary);background:var(--integra-primary)}.integra-ui .integra-topbar-presence-knob{width:20px;height:20px;border-radius:50%;background:var(--integra-background);box-shadow:0 1px 2px #0000001f;transition:transform .2s cubic-bezier(.22,1,.36,1)}.integra-ui .integra-topbar-presence--online .integra-topbar-presence-knob{transform:translate(20px)}.integra-ui .integra-topbar-user{display:grid;place-items:center;width:32px;height:32px;padding:0;border:none;border-radius:50%;background:color-mix(in srgb,var(--integra-primary) 18%,var(--integra-card));color:var(--integra-primary);font-family:var(--integra-font-label);font-size:.75rem;font-weight:700;cursor:pointer;transition:filter .15s}.integra-ui .integra-topbar-user:hover{filter:brightness(1.05)}.integra-ui .integra-topbar-user--connected{box-shadow:0 0 0 2px #22c55e59}.integra-ui .integra-topbar-user--disconnected{box-shadow:0 0 0 2px #ef444459}@media(max-width:599.95px){.integra-ui .integra-topbar{height:52px;min-height:52px;max-height:52px;padding:0 8px}}.integra-ui .chat-canvas{background:radial-gradient(circle at 20% 20%,rgba(0,200,200,.08),transparent 32%),linear-gradient(rgba(0,200,200,.035) 1px,transparent 1px),linear-gradient(90deg,rgba(0,200,200,.035) 1px,transparent 1px),var(--integra-background);background-size:auto,28px 28px,28px 28px,auto}.integra-ui .integra-page-canvas{background-color:var(--integra-background)!important;color:var(--integra-foreground)}.integra-ui .integra-page-content{color:var(--integra-foreground);background-color:transparent}.integra-ui .integra-command-card,.integra-ui .integra-surface{background:var(--integra-card)!important;border:1px solid var(--integra-border)!important;border-radius:var(--integra-radius)!important;box-shadow:var(--integra-shadow-card)!important;transition:border-color .2s,background .2s}.integra-ui .integra-command-card:hover,.integra-ui .integra-surface:hover{background:color-mix(in srgb,var(--integra-primary) 4%,var(--integra-card))!important;border-color:#00c8c84d!important}.integra-ui .integra-page-canvas .MuiPaper-root:not(.MuiDialog-paper):not(.MuiMenu-paper):not(.MuiPopover-paper):not(.MuiAutocomplete-paper),.integra-ui .integra-page-content .MuiPaper-root:not(.MuiDialog-paper):not(.MuiMenu-paper):not(.MuiPopover-paper):not(.MuiAutocomplete-paper){border:1px solid var(--integra-border)!important;border-radius:var(--integra-radius)!important;box-shadow:var(--integra-shadow-card)!important;background-color:var(--integra-card)!important}.integra-ui .integra-page-canvas .MuiCard-root,.integra-ui .integra-page-content .MuiCard-root,.integra-ui .integra-page-canvas .MuiTableContainer-root,.integra-ui .integra-page-content .MuiTableContainer-root{border:1px solid var(--integra-border)!important;border-radius:var(--integra-radius)!important;box-shadow:var(--integra-shadow-card)!important;background-color:var(--integra-card)!important}.integra-ui .integra-page-canvas .MuiAccordion-root,.integra-ui .integra-page-content .MuiAccordion-root{border:1px solid var(--integra-border)!important;border-radius:var(--integra-radius)!important;box-shadow:var(--integra-shadow-card)!important;background-color:var(--integra-card)!important;overflow:hidden}.integra-ui .integra-tickets-page .MuiPaper-root,.integra-ui .integra-tickets-list-panel .MuiPaper-root,.integra-ui .integra-tickets-list-wrapper,.integra-ui .integra-tickets-panel,.integra-ui .integra-conversation-panel{border:none!important;box-shadow:none!important;background-color:var(--integra-background)!important}@keyframes integra-fade-in{0%{opacity:0}to{opacity:1}}@keyframes integra-pop-in{0%{opacity:0;transform:scale(.97) translateY(-2px)}to{opacity:1;transform:scale(1) translateY(0)}}.integra-ui .integra-animate-pop-in{animation:integra-pop-in .16s cubic-bezier(.22,1,.36,1)}.integra-ui .integra-empty-workspace{background:radial-gradient(ellipse 60% 40% at 85% 8%,rgba(0,160,160,.06),transparent 60%),linear-gradient(rgba(0,160,160,.04) 1px,transparent 1px),linear-gradient(90deg,rgba(0,160,160,.04) 1px,transparent 1px),var(--integra-background);background-size:auto,26px 26px,26px 26px,auto}.integra-ui.dark .integra-empty-workspace{background:radial-gradient(ellipse 60% 40% at 85% 8%,rgba(0,200,200,.1),transparent 60%),linear-gradient(rgba(0,200,200,.05) 1px,transparent 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.integra-welcome-shortcut-btn-wrap:before{animation:integra-node-pulse 1.3s cubic-bezier(.22,1,.36,1) infinite}.integra-ui .integra-new-ticket-bar{border:1px solid var(--integra-border);border-radius:12px;background:transparent;transition:border-color .2s,box-shadow .2s}.integra-ui .integra-new-ticket-bar:hover{border-color:#00c8c899;box-shadow:0 0 0 1px var(--integra-primary),0 0 18px 4px #00c8c859}@keyframes integra-node-pulse{0%{transform:scale(1);opacity:.55}70%{transform:scale(1.18);opacity:0}to{transform:scale(1.18);opacity:0}}@media(prefers-reduced-motion:reduce){.integra-ui .integra-animate-pop-in{animation:none}.integra-ui .integra-welcome-shortcut:hover .integra-welcome-shortcut-btn-wrap:before{animation:none}}.integra-ui .integra-tickets-page{padding:0!important;margin:0!important}.integra-ui .integra-tickets-page .integra-tickets-grid{border-radius:0}.integra-ui .integra-empty-workspace{border:none!important;border-radius:0!important;margin:0!important}.integra-ui 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